Purchase Decision at Hendyh's Brownies Bakery Based on Brand Image and Store Atmosphere
DOI:
https://doi.org/10.36982/jiegmk.v13i1.2279Abstract
The development of an increasingly modern era has an impact on business competition in Indonesia, especially in the culinary field. This makes entrepreneurs must continue to understand the needs, wants and demands of the market. In the midst of the era of rapid modernization, Hendhy's Brownies Bakery actually experienced a decrease in turnover every month. This research was conducted as a basis to determine the effect of Brand Image and Store Atmosphere on purchasing decisions at Hendhy's Brownies Bakery. The population in this study are customers who have purchased products at Hendhy's Brownies Bakery. The sample in this study amounted to 98 respondents with data collection methods using questionnaires and observation. Multiple linear regression analysis technique was used to determine the effect of the independent variable on the dependent variable. The results of this study indicate that there is a positive and significant influence between brand image and store atmosphere on purchasing decisions at Hendhy's Brownies Bakery. To improve the brand image at Hendhy's Brownies Bakery by maintaining the company's image, product image and consumer image well. And also to improve the store atmosphere is to pay attention to the general exterior, store layout, and good interior display.
References
Aisah, I. N., & Wahyono. (2018). The Influence Of Store Atmosphere, Product Knowledge And Brand Image Toward Purchase Decision Through Word Of Mouth. Management Analysis Jornal, 7(2), 189–200.
Amanda, L. C., & Suprihhadi, H. (2018). Pengaruh Citra Merek, Sosial Media, Dan Store Atmosphere Terhadap Keputusan Pembelian Pada Café
Babeh Street Surabaya. Jurnal Ilmu Dan Riset Manajemen, 7(12), 1–16.
Azthari, I., & Ari., G. A. A. (2017). The Effect of Brand Image Toward the Guest Decision To Buy Tour Packages At Floressa Bali Tours Denpasar.Journal of Business on Hospitality and Tourism. Journal of Business on Hospitality and Tourism, 2(1), 114–119.
Berman, B. R., & Evans, J. R. (2019). Retail Management, a Strategic Approach (8th Editio). PeaNew Jerseyrson Prenctice Hall.
Ernanda, D., & Sugiyono. (2017). Pengaruh Store Atmosphere, Hedonic Motive Dan Service Quality Terhadap Keputusan Pembelian. Jurnal Ilmu Dan Riset Manajemen, 6(10), 1–16.
Hawkins, D. I., & Mothersbaugh, D. L. (2010). Consumer Behavior Building Marketing Strategy (ELEVENTH E). The MCGrawHill.
Huda, N. (2020). Pengaruh Brand Image Terhadap Keputusan Pembelian Motor Scuter Matic Yamaha Di Makassar. Jurnal Lembaga Keuangan, Ekonomi Dan Bisnis Islam, 2(1), 37–43.
Jasmani, & Sunarni, D. (2020). The Influence of Product Mix, Promotion Mix and Brand Image on Consumer Purchasing Decisions of Sari Roti Products in South Tangerang. Pinisi Discretion Review, 3(2), 165–174.
Katarika, D. M., & Syahputra. (2017). Pengaruh Store Atmosphere Terhadap Keputusan Pembelian Pada Coffee Shop Di Bandung. Jurnal Ecodemica Jurnal Ekonomi Manajemen Dan Bisnis, 1(2), 162–171.
Kotler, P., & Armstrong, G. (2011). Principles of Marketing (14th ed.). prentice hall.
Kotler, P., & Keller, K. L. (2012). Marketing Management (14th ed.). prentice hall.
Mahiri, E. A. (2020). engaruh, Brand Image Dan Store Atmosphere Terhadap Keputusan Pembelian Pada Konsumen Badan Usaha Milik Desa (BUMDES)Mart Banjaran. Jurnal Ilmiah Manajemen, 11(3), 227–238.
Mowen, & Minor. (2008). Consumer Behavior (4th ed.). Erlangga.
Mukti, W. K., & Khuzaini. (2019). Pengaruh Produk, Citra Merek, Kualitas Pelayanan, Dan Store Atmosphere Terhadap Keputusan Pembelian Pada Indomaret Di Surabaya (Studi Kasus Di Wilayah Kecamatan Jambangan). Jurnal Ilmu Dan Riset Manajemen, 8(12), 1–20.
Musay, F. P. (2017). Pengaruh Brand Image Terhadap Keputusan Pembelian (Survei Pada Konsumen Kfc Kawi Malang). Jurnal Administrasi Bisnis, 2(1), 1–7.
Pratiwi, N. M. I., & Yasa, N. N. K. (2019). European Journal of Management and Marketing Studies. European Journal of Management and Marketing Studies, 4(4), 85–100.
Puspaningrum, S., & Walujo, H. D. (2021). Influence Of Brand Image And Product Knowledge On Purchase Decision (Study on Consumers of Holland Bakery Pandanaran Semarang). Jurnal Ekonomi,Manajemen,Akuntansi Dan Keuangan, 2(3), 168–173.
Rizkia, D., & Madiawati, P. N. (2021). Pengaruh Perilaku Konsumen, Store Atmosphere Dan Harga Terhadap Keputusan Pembelian Pada Aditi Coffee House & Space. Jurnal Manajemen Dan Bisnis, 18(1), 71–86.
Savira, Y., & Putro, T. A. (2020). Pengaruh Store Atmosphere (Suasana Toko) terhadap Keputusan Pembelian Konsumen Toko Bangunan UD Triputra Selaras. Jurnal Penelitian Manajemen Terapan, 5(1), 81–93.
Sekaran, U., & Bougie, R. (2013). Research methods for business (5th ed). John Wiley & Sons Ltd.
Situmorang, S. H. (2019). Analisis Data Untuk Riset Manajemen dan Bisnis (Edisi keem). Art Design.
Solihin, D., Ahyani, & Setiawan, R. (2021). The Influence of Brand Image and Atmosphere Store on Purchase Decision for Samsung Brand Smartphone with Buying Intervention as Intervening Variables.
International Journal of Sosial Science and Business, 2(5), 262–270.
Vicky. (2019). Pengaruh Food Quality, Brand Image, Store Atmosphere Terhadap Purchase Decision Pada Cafe Calibre. Agora, 7(2).
Welsa, H., & Khoironi, M. (2019). Pengaruh Kualiatas Layanan dan Store Atmosphere Terhadap Kepuasan Pelanggan Melalui Keputusan Pembelian Sebagai Variabel Intervening. Ebbank, 10(1), 1–16.
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2022 arief Hadian
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution License that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.
Â
Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work.
Â
LP2M Indo Global Mandiri University has the right to multiply and distribute the article and every author is not allowed to publish the same article that has been published in this journal.