IMRON, A.; CHOLIL, W.; ATIKA, L. Perancangan Helpdesk Sistem Model Berbasis Itil Versi 3 Domain Problem Management Dan Incident Management. Jurnal Ilmiah Informatika Global, [S. l.], v. 11, n. 1, 2020. DOI: 10.36982/jiig.v11i1.1065. Disponível em: https://ejournal.uigm.ac.id/index.php/IG/article/view/1065. Acesso em: 13 jul. 2024.