Ulfa Fitriyani, Dhamayanti -, and Ni Wayan Priscila Yuni Praditya, “Analisis Kualitas Layanan E-Lapkin Di Kota Palembang Menggunakan Metode Webqual 4.0”, J. Ilm. Inform. Glob., vol. 17, no. 02, pp. 137–144, Jul. 2026.